Description
Join this course to learn more about the value of employee experience which provides a potentially smarter approach to meeting employee and organisational needs than HR’s traditional emphasis on engagement and leads to other major benefits too. The approach centres on ensuring that employees can contribute fully and easily in order to generate positive results for an employee, the groups they work within, and the employing organisation as a whole. Doing this requires a people-centric focus which sees employees as whole people rather than just job holders. One issue in this, of course, is that each employee has different needs, and hence developing the experience needs to take account of these, leading to flexible and even personalised services and interactions.
