This course will be ready for the January 2024 Study Group. Attend this training to understand how people in your business can be enabled and encouraged to collaborate effectively, positioning your business to compete not just on your people, but on the relationships between your people, and they way they work together too.
Sell a people first approach to business leaders with strategies to develop the employee journey including the design of processes and the whole organisation to meet employee expectations as a more radical and fundamental approach to developing the employee experience.
Key course topics:
- The contribution of the work that people do towards their experience of the organisation, and the role of culture and technology etc in supporting this
- A walk through of an approach to develop an employee journey building on new opportunities for improving engagement in different ways
- Use processes to underpin employee journeys and journey mapping to inform process redesign